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Young Buds Tuition

0208 936 7618

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    • Home
    • Maths
    • English
    • Resources
    • Bookings
    • FAQs
    • About Us
    • Contact Us

0208 936 7618

Young Buds Tuition

  • Home
  • Maths
  • English
  • Resources
  • Bookings
  • FAQs
  • About Us
  • Contact Us

FAQs

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How much does it cost?

Individual Maths or English Skills Sessions bookings : £15 per hour. 


Combined  bookings for Maths and English Skills Sessions : £12.50 per hour or £25 per week. 


Family bookings for two siblings: £12.50 per hour or £25 per week.* 

(*The Family booking is for one additional family member only. Every additional family member is charged at the standard rate of £15 per hour. Only one discount can be applied per family).

How can I assist my child with their tuition?

All Skills Sessions have homework for pupils to complete. Check, monitor and assist with homework where possible to facilitate the learning. Our teachers will also offer specific solutions for your child's individual needs. 

How long is each tuition session ?

All tuition sessions last for one hour. Students are expected to arrive at least 5 minutes before the start of their session for a prompt start. Please allow time to ensure that your child arrives  and punctually and reduces disruption to the session. Please note; if your child arrives earlier that 10 minutes, there is likely to be a previous session running and they may have to wait in the virtual lobby. 

Will I be charged if my child cannot attend the session?

Any cancellations must be confirmed at least 24 hours before the session begins, otherwise you will be charged the full cost of the session. 

Do I need to sign a contract?

We offer you complete flexibility with no contracts. 

Privacy Policy

  

What does Young Buds Tuition do?

Young Buds Tuition connects delivers online Maths and English Tuition via Zoom to pupils aged 8-16 in small class settings with a qualified and trained Maths or English teacher. Privacy is very important to us and we are committed to protecting it. Below we have detailed the information that we keep, how you can access this information, update it or have it deleted. 

What is Personal Information?

Your "personal information" is any information that can be used to identify you specifically as an individual. For example, this could be your name, telephone number, or your home address. 

Personal Information that we collect through Young Buds Tuition

In order to register with Young Buds Tuition, your email will be collected through the registration form on our website. This email will be stored in our database and used to manage your account with us. We require the listed information as a minimum in order for us to provide our service to you.

  • Your full name 
  • Your email address
  • Your phone number

Additional information we may collect from a Client who is requesting tutoring from us are listed below:

  • Tutee’s full name
  • General information regarding tuition needs
  • Availability - Times and Day
  • Current school information including grades,      exam boards and subjects
  • Your payment details

Additional information we may collect from a Tutor who is providing tutoring through us are listed below:

  • Subjects that the tutor can teach
  • A personal statement
  • Availability - Times and Day
  • Qualifications and experience
  • Photo identification (passport of Drivers      License)
  • A DBS document
  • Profile photo
  • Your bank details
  • Your CV 
  • Your teaching preferences 

Whilst registered with Young Buds Tuition we may also collect the following additional information:

  • Feedback from clients regarding a tutor
  • All correspondence with any tutors and clients
  • All online lessons are recorded including      video and audio for child protection, these are available on request by      the tutor or tutee. 

Why we collect and process personal data

Young Buds Tuition requires the information listed above in order to provide a safe and reliable tutoring service to you. We use the personal information provided to complete our administrative processes, to check the identity of our tutors, prevent fraud, ensure security and for safeguarding the children we work with. We have a legal obligation to carry out identity checks and collect personal information in order to do so. You have the right to make a complaint to the Information Commissioner's Office (ICO) at any time.

External Search Engines

Our tutor's profiles contains personal information which may show in external search engine results pages (e.g. Bing or Google).

Use of Cookies, Google Analytics and Facebook Pixel

The Young Buds Tuition website uses cookies, Google Analytics and Facebook Pixel to improve and ensure the best experience for our users by tracking our users' movements around our site and to gather demographic information about our overall user base. Young Buds Tuition tracks usage for all website visitors and does not use cookies to store personal information about users. These tracking items include IP addresses, browser type, referring and exit pages, operating system, date/time stamp. Our users are free to disable cookies within their browser.

Our website uses google analytics and Facebook Pixel which enable us to see the date and time at which you viewed each page on Young Buds Tuition and which internet browser and operating system you were using. We mainly use this data to see which pages are popular and other general user behaviour across Young Buds Tuition. From this data we are not able to collect any information that identifies any individual person. 

Your Rights

You have a right to protect your personal data and can access any of the rights listed below by emailing info@youngbudstuition.co.uk. 

  • Right of access - you have the right to      request a copy of any information we hold about you. You have the right to      correct, amend or delete inaccurate data. Any of our users can request      these changes by contacting us via email at info@youngbudstuition.co.uk.      Unless there is a legal basis for storing your data, we will delete the      personal data we have of you within 28 days of when you withdraw your      consent.
  • Right of rectification - you      have the right to ask for a correction of any data that we hold about you      that is inaccurate or incomplete.
  • Right to be forgotten - you      have the right to ask for any data we hold about you that has good reason      for us to process it, to be erased from our records.
  • Right to restriction of processing - you have the right to restrict the processing of any data we      hold about you.
  • Right to object - you have the right to      object to us using your data
  • Right of portability - you      have the right to have the data we hold about you transferred to another      organisation.

We will not be able to erase information that is required to maintain our business purpose, we have a legal reason to keep it, or data that is required to facilitate your contract with us.

Third Party Websites

Any Email address supplied to Young Buds Tuition through our website when signing up or completing a contact form will not be sold to 3rd parties for marketing purposes. 

The Young Buds Tuition website may link to external websites, that is, websites that are not part of Young Buds Tuition. Young Buds Tuition is not responsible for the content of these external internet sites. We are careful who we link to, but since the sites are out of our control, they may have privacy policies which differ from Young Buds Tuition. All pages on Young Buds Tuition contain our logo, if the site does not contain this logo you have followed a link to an external website.

Currently we work with the following companies:

  • PayPal - Our online payment provider -      https://paypal.co.uk

Your data may be shared with these companies to insure we can develop and maintain our services.

How we share your data

Payment Processors

We use PayPalfor our payment processing, whose use of your personal information is governed by their privacy policy. We do not store our users' financial information by default, only if our users opt in will we securely retain it for future purchases. 

Contacting Joy Learning

If you have any concerns regarding our privacy policy, please email us on info@youngbudstuition.co.uk 

You have the right to make a complaint to the Information Commissioner's Office (ICO) at any time.

Our Postal Address

17 Fernlea Road, Mitcham, CR4 2HF

Safeguarding policy

  The wellbeing of our students is highly important to us and we are committed to maintaining high standards of safety for them. We understand that children are a vulnerable group and their welfare must be looked after by any adult working with them. We abide by the law and will report any signs or concerns a child may be suffering from abuse. This safeguarding policy is in place to ensure all tutors are able to protect any children under their care and act appropriately to report concerns. 

Young Buds Tuition ensures that all of our tutors can work with children in a professional, sensitive and safe manner. Tutors must follow the procedures stated in this policy if they suspect a child is being abused or mistreated in any way. This concern must be communicated with the Designated Safeguarding Officer at Young Buds Tuition. The safeguarding officer will then decide how to proceed once all relevant information has been collected. Our tutors are legally obliged to report all safeguarding concerns to the safeguarding officer. 

The duty of a Young Buds Tuition Tutor 

In addition to abiding by our terms of service, any tutor delivering lessons to children through Young Buds Tuition must create a safe environment for them at all times. All online lessons will be recorded, and any lessons where a report has been made regarding the tutors conduct will be reviewed by the safeguarding officer. Young Buds Tuition will also provide to the police any recorded lessons where a criminal offence may have taken place.

Tutors must:

  • Treat all children      with respect and dignity. 
  • Ensure that no      children feel discriminated against regardless of their race, gender or      sexuality. 
  • Speak and write only      in appropriate language with their students, and never use discriminatory      or offensive terms. 
  • Maintain a strictly      professional tutor-tutee relationship and avoid sending any inappropriate      messages, emails of communications to a student. 
  • Value the effort of      their students and maintain a positive attitude towards their students      work. 
  • Only complete lessons      using the Joy Learning platform on the days and times arranged and agreed      by the student’s parent or guardian.
  • Be sensitive to the      needs of any students with a disability and make good effort to adapt      lessons accordingly when requested.
  • Create a suitable      tutoring environment with no inappropriate images, slogans, posters of      behaviour occurring in the background during a lesson. 
  • Never send      unsolicited messages or communication to a student under any      circumstances. 
  • Maintain an      environment that is free of inappropriate images or video during any      online lesson.
  • Arrive on time for      their online lesson
  • Check that the      student is comfortable to continue with a lesson and terminate the lesson      if a student is uncomfortable for any reason. 
  • Be aware that all      lessons are recorded and may be reviewed by a student, parent or      administrative staff to ensure high quality lessons are taking place.
  • Decline any friend      requests and block all connections from any students who make contact via      social media. 
  • In addition to these      obligations, you must ensure that you do not:
  • Never search for or      befriend your pupils on social media sites.
  • Never open up any      form of communication, either face to face, over the phone or online, that      has not been approved by Young Buds Tuition.
  • Never attempt to      obtain any details about their social media accounts, or extraneous      details regarding their social life.
  • Never take      photographs or videos of your pupils, or request that they send you any      photographs or videos of themselves.
  • Never coerce them to      engage in any illegal activity.

Procedures to follow if you are concerned about the wellbeing of a child

If you suspect a child has been bullied or abused you are to treat the matter seriously and bound by law to take the appropriate steps. You must report to the safeguarding officer immediately by phone or email and provide all information you have regarding the concern. They will then contact Social Services or the Police Child Protection Unit. Young Buds Tuition will supply any further information they might need in their investigations. Young Buds Tuition will not make any independent inquiries in the case of a safeguarding allegation. 

If a child discloses to a tutor that they have been the victim of abuse or know of the abuse of another child, the tutor must take this seriously and listen. The tutor must make it clear that any information provided by the child cannot be kept a secret and will have to be reported to the designated safeguarding officer in order to protect the child from further harm. The child should not be forced to disclose information and promises to keep the disclosure a secret must not be made or kept. If the child then refuses to provide any further information they should not be forced to do so, but the tutor must still report the incident to the Safeguarding Officer. When providing information to the safeguarding officer or police child protection unit, take care to communicate to them all the information the child has disclosed to you. As much as possible try to use the same words and phrases the child used. 

In the case that you suspect abuse without the child having made any disclosures, you should not question the pupil in attempt to get them to reveal any information. You should report your concerns to the designated safeguarding officer and not carry out any independent investigation or probe the student for information.

Handling confidential information

As a tutor you will have access to the personal information of several children, including their name and contact details. You have a legal obligation to keep this information confidential, in accordance with GDPR guidelines. This information must never be shared with anyone at any time under any circumstances. Any information you acquire in your role as a tutor must be considered confidential - this includes contact information and also your pupil's work, and any comments or grades relating to it.

The purpose and scope of this policy statement

Young Buds Tuition Ltd works with children and families as part of its activities. These include: Teaching mathematics and English to children aged 7-16. We liaise with parents about their child’s progress and about homework and its completion. We offer supplemental skills to pupils to allow them to best access their school curriculums. This is executed through Personalised Skills sessions.  

The purpose of this policy statement is:

• to protect children and young people who receive Young Buds Tuition Ltd’s services. This includes the children of adults who use our services

• to provide parents, staff and volunteers with the overarching principles that guide our approach to child protection.

This policy statement applies to anyone working on behalf of Young Buds Tuition Ltd including senior managers and the board of trustees, teachers, volunteers, sessional tutors, agency staff and students.

Legal framework

This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England/Northern Ireland/Scotland/Wales [select the relevant nation]. A summary of the key legislation and guidance is available from nspcc.org.uk/child protection.

We believe that:

• children and young people should never experience abuse of any kind

• we have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them.

We recognise that:

• the welfare of the child is paramount

• all children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have a right to equal protection from all types of harm or abuse

• some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues

• working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:

• valuing, listening to and respecting them

• appointing a nominated child protection/safeguarding lead, a deputy child protection/safeguarding lead and a lead trustee/board member for safeguarding

• developing child protection and safeguarding policies and procedures which reflect best practice

• using our safeguarding procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately

• creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise

• developing and implementing an effective online safety policy and related procedures

• sharing information about child protection and safeguarding best practice with children, their families, staff and volunteers via leaflets, posters, group work and one-to-one discussions

• recruiting staff and volunteers safely, ensuring all necessary checks are made

• providing effective management for staff and volunteers through supervision, support, training and quality assurance measures

• implementing a code of conduct for staff and volunteers

• using our procedures to manage any allegations against staff and volunteers appropriately

• ensuring that we have effective complaints and whistleblowing measures in place

• ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance

• recording and storing information professionally and securely.

Related policies and procedures

This policy statement should be read alongside our organisational policies and procedures, including:

• Procedures for responding to concerns about a child or young person’s wellbeing

• Dealing with allegations of abuse against a child or young person

• Role of the designated safeguarding officer

• Managing allegations against staff and volunteers

• Safer recruitment policy and procedures

• Adult to child supervision ratios

• Code of conduct for staff and volunteers

• Anti-bullying policy and procedures

• Online safety policy and procedures for responding to concerns about online abuse

• Photography and image sharing guidance

• Child protection records retention and storage policy

• Whistleblowing policy

Contact details

Young Buds Tuition Ltd has a Designated Safeguarding Officer who is the first point of contact for any tutors who are concerned for a student and suspect they may be unsafe or being mistreated in any way. The safeguarding officer has completed the necessary training and follows clear procedures if they are informed of any safeguarding concerns. All reported safeguarding concerns will be recorded and detailed in a clear and well organised format containing all the information provided to them and will detail the actions they have taken regarding any concerns. 

Designated Safeguard Lead

Name: Jerome Buddoo

Phone/email: 07958 539 887, info@youngbudstuition.co.uk

Deputy child protection lead

Name(s): Francis Akhigbe

Phone/email: 07961 497 097, info@youngbudstuition.co.uk

NSPCC Helpline

0808 800 5000

We are committed to reviewing our policy and good practice annually.

This policy was last reviewed on: Monday 8th April 2020 


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Copyright © 2019 Young Buds Tuition Ltd - All Rights Reserved.   

YOUNG BUDS TUITION IS A REGISTERED COMPANY. REGISTRATION NUMBER: 11932732. 

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